UXaaS
Empowering organizations to scale design with a user-centered approach.
Since 2004, SAP has made a deep commitment to the end user. Internally, we scaled our design talent and up-skilled our own employees to sprout a design culture within SAP while helping many of our customers do the same with our own design consultancy. The enterprise IT industry is now on the same UX journey SAP began over 15 years ago.
SAP had firmly established itself at the forefront of design for the enterprise as recognized by our customers, partners, analysts and the design community. Our user-centered approach has repeatedly driven real tangible business value for our customers.
The Challenge
In the enterprise world, 70% of apps that are deployed are not adopted (per Forrester research) as they are difficult to use. The business experts or IT Specialists, who are busy shipping solutions, often end up putting together the user interfaces. While they’re experts in their business domains, they’re still novices in the design process. This mismatch unfortunately results in inefficiently functioning and crude looking business apps, which is a far cry from the consumer-grade user experience that people have come to expect.
The Solution
SAP UXaaS platform empowers non-designers to go through a guided design with a gallery of inspirations where they can simply pick a project, clone it, and then build upon the work already done. For those who want to really understand their users, we provide prototype and validation tools. This allows constant feedback making our users more mindful of their users.
SAP UxaaS empowers enterprises to scale design with the ability to create a private gallery of internal projects. This enables companies to accelerate and scale thoughtful design in their ecosystems while leveraging their own design guidelines.
